What This Policy Covers and Why
When you open an account with us, we collect the information needed to verify your identity and process your transactions — your name, contact details, and the wallet references tied to your bKash, Nagad, or Rocket payments. We do not sell this data to third parties.
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We use it to process deposits and withdrawals, respond to account queries, and keep your session secure. Device identifiers and browsing behaviour on our platform are logged to detect unusual access patterns and protect your account. Data shared with payment processors — including bKash, Nagad, and
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Rocket — is limited to what those services need to complete a transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable law. Whether this policy applies to you depends on your local
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law and the eligible regions we serve. If you are unsure whether you are in a supported region, contact our support team before registering.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.