Reference

Terms That Govern Your Account on tk990

These legal terms set out how your tk990 account works — what we expect, what you can expect from us, and how disputes are handled.

Account EligibilityJurisdiction RulesWallet ConditionsAccount ConductDispute Process
tk990 Terms That Govern Your Account on tk990
LEGAL CONTACT PATHS

Reach Us About Legal or Account Queries

Live Chat Open the chat widget from any page on tk990 to reach our support team directly. Use this for urgent account or legal queries that need a fast response.
Email Support Send detailed legal or account questions to our support address. We aim to respond within one business day. Include your registered account details so we can locate your file quickly.
Account Help Centre Log into your tk990 account and navigate to the Help section for self-service options — including submitting a formal query about your account terms or wallet transaction records.
ACCOUNT SECURITY STANDARDS

How We Protect Your Account and Data

Data Handling

We collect only the account data needed to operate your wallet and verify your identity. Your bKash, Nagad, or Rocket details are used solely to process your transactions and are never shared with third parties for marketing.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can manage cookie settings through your browser, though disabling them may affect how the platform loads on mobile.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately via live chat and do not share the code with anyone.

Data Requests

You can request a copy of the personal data we hold on your account, or ask us to correct inaccurate details, by contacting support with your account ID. We will respond within the timeframe required by applicable law.

Common Legal and Account Questions

Access depends on your local law and eligible regions. It is your responsibility to confirm that using an online betting platform is permitted under the laws that apply to you before opening an account.

You must meet the legal age requirement for online betting in your jurisdiction. We may request identity documents to verify your age at any point, particularly when a withdrawal is requested.

Contact our support team via live chat or email with your registered account ID. We will locate your data file and respond within the timeframe required under applicable law in your region.

Flagged transactions are held pending a manual review. Our team will contact you through your registered account to request any documents needed. This process protects your wallet from unauthorised activity.

We will notify you through your registered account before any material change takes effect. Continuing to use the platform after that notice means you accept the updated terms.

Submit your dispute through the Help section inside your account, or email our support team with full details. We review all formal disputes and respond with a written outcome within a reasonable timeframe.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.